FREQUENTLY ASKED TOGETHER

We specialize in custom window shades and blinds, including roller shades, solar shades, light-filtering shades, blackout shades, and even custom-shaped shades like triangular or roof shades.

Yes, we provide easy-to-follow guides for measuring windows, and we can connect you with professional installers in your area.

Absolutely! Our ordering process allows you to customize shades with various options, including fabric type, color, size, and functionality.

We currently serve customers across the USA and plan to expand internationally in the future.

Orders can be placed through our website, where you can follow a step-by-step configurator. You can also call us for assistance.

We provide detailed guides and videos on our website to help you measure accurately, even if you’re new to measuring.

We accept all major credit cards, PayPal, and financing options are also available for larger orders.

Yes, all our products come with a manufacturer’s warranty. Details vary by product and are listed on the product page.

Since our products are custom-made, we do not offer returns unless the product arrives damaged or defective. Please contact us immediately if there is an issue with your order.

Production times vary depending on the customization options selected, but most orders ship within 2-3 weeks. Shipping times will depend on your location.

Yes, we offer free fabric and material samples so you can choose the perfect match for your space.

Yes, we provide competitive pricing for bulk and wholesale orders. Please contact our sales team for more information.

Many of our shades use sustainable materials, and we offer options that qualify for eco-certifications.

Yes, our website is fully secure and complies with all industry standards for e-commerce transactions.

You can reach us via email, phone, or live chat on our website. Our customer service team is available to assist you Monday through Friday, 9 AM to 6 PM EST.