Question 1

How much do custom shades cost?

Accepted Answer

Our custom shades average $300 per window. Price depends on window size, fabric choice, and upgrades. Blackout and light filtering start at similar price points. Motorized upgrades start at $250.

Question 2

How do I measure my windows?

Accepted Answer

We have a detailed measuring guide with step-by-step instructions for both inside mount and outside mount. Measure width and height at 3 points and use the smallest measurement for inside mount.

Question 3

How long does it take to receive my shades?

Accepted Answer

Custom shades ship free within 7–10 business days. Each shade is precision-cut and quality-checked before shipping.

Question 4

Can I get free fabric samples?

Accepted Answer

Yes! Order up to 10 free swatches and we'll ship them to you at no cost. See and feel the fabrics in your own space before ordering.

Question 5

What's the difference between blackout and light filtering?

Accepted Answer

Blackout shades block 100% of light — ideal for bedrooms and media rooms. Light filtering shades diffuse sunlight for a warm glow while maintaining daytime privacy — great for living areas.

Question 6

Do you offer motorized shades?

Accepted Answer

Yes. Any shade can be upgraded with a rechargeable motor ($250). Add the Smart Hub ($185) for app control, voice commands (Alexa/Google/HomeKit), and scheduling.

Question 7

How do I install my shades?

Accepted Answer

Every shade includes brackets, screws, and a step-by-step guide. Most installations take under 10 minutes per window. No contractor needed.

Question 8

Can you make shades for unusual window shapes?

Accepted Answer

Yes! We specialize in custom shapes — triangles, trapezoids, arches, hexagons, and more. Contact us with your measurements for a custom quote.

Question 9

What is your return policy?

Accepted Answer

We offer a 100% satisfaction guarantee. If your shade doesn't fit or you're not happy with it, contact us and we'll make it right with a remake or refund.

Question 10

Do you ship internationally?

Accepted Answer

Currently we ship free to all 50 US states. International shipping is available for an additional fee — contact us for a quote.

Question 11

Can I order just one shade?

Accepted Answer

Absolutely. There's no minimum order. Whether you need one shade or fifty, every order gets the same custom quality and free shipping.

Question 12

How do I clean my shades?

Accepted Answer

Most fabrics can be spot-cleaned with a damp cloth. For regular maintenance, a light dusting with a microfiber cloth or vacuum with a brush attachment works well.

Frequently Asked Questions

Frequently Asked Questions

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